What Our Clients Say

I normally ignore request for reviews be I stay so busy. However, This weekend I was impressed with the service Onyx Plumbing provided. A plumber from another company was scheduled to be onsite at a condo in Gulf Shores on 10-17. A friend drove 6 hours to be there for the plumber to gain access. On the appointment time the plumber canceled. PANIC, what to do? Call Onyx! Referred by a friend I did that on Saturday afternoon. They answered the phone scheduled a visit for late afternoon. Upon arrival located the issue and advised a plan of action. The faucet valves needed replacing and he only had one so he returned on Sunday AM to replace the second one. Now, this is Saturday afternoon and Sunday AM. with my friend needing to return home Sunday. Onyx understood my situation and got the job completed. Reasonable rate for the repair and of course an after hour fee. Did Onyx earn that repair cost, after hour fee, and my time to sit down and provide this review? Absolutely! Thank you for your prompt response, answering the phone, and getting the job done. If your in the area serviced by Onyx save yourself some time and call Onyx first.